Having closed for a short period, the Rex London warehouse is now open again with increased measures in place to keep our staff healthy and safe while being able to fulfil orders. Please note that we will no longer be running as a cash and carry from our warehouse.
Fewer staff working in our warehouse
From now on, we’ll be operating with only a fraction of the usual number of people in our 9000m2 warehouse. Clear markings are in place so staff can work at a safe distance from each other in line with government protocol.
Heightened hygiene procedures
We require frequent hand washing from our staff, provide hand sanitiser gel and gloves, and deep clean all the packing desks every day. Senior managers will be on site to implement these health and safety protocols and ensure they are respected.
Contact-free delivery process
Our delivery partners have changed their processes at the point of delivery to ensure the safety of our staff and customers, so please do follow their guidance when you receive parcels.
We are doing our best and still here to help
We're doing everything we can to keep up our usual delivery time of about 3 to 5 working days in the UK, but due to these increased safety measures, delivery may take longer than usual. Customer services are still fully available by email at email@example.com.
Our commitment to staff and customers
Since 1981, our staff and our culture have always been the driving force behind Rex London.
We deeply care about the wellbeing of our employees, and we’re committed to supporting them and operating in the safest possible way during this time. While there will be fewer employees working on site, we guarantee full pay for all our staff.
As this is an evolving situation, please continue to check this page, we will keep you updated with the latest information.
The safety of our staff and customers is and will continue to be our top priority.
As we remain flexible and put these new safety measures into action, we thank you for your patience and continued support.
Stay safe and take care of each other.
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- Add delivery branches
- Invoice history
- Order tracking
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