Following the UK government's toughening of social distancing requirements we have taken the difficult decision to temporarily cease operations at the Rex London warehouse for an initial period of 3 weeks.
While not officially required to do this, the Covid-19 situation in London is worsening and we feel like this is the responsible course of action to do our part in helping slow the spread of the virus.
This means for the time being we will not be fulfilling any orders. You will still be able to place orders online, but we can't be sure when we'll be able to send them. Our customer service team will remain available, working from home, to answer any questions. Please email firstname.lastname@example.org. Unfortunately we will not be able to answer phone calls during this time.
We said we would try to stay open throughout this crisis but it has become clear that, to best protect our staff, their families and wider society, closing for a short time is the right thing to do. We hope all our customers can appreciate why we've done this, and we look forward to opening again when the time is right.
As this is an evolving situation, we will keep you updated with the latest information.
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