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Ordering online FAQ's

Rex London is a trade wholesaler. Before being able to buy online you will need to register

WHO WE SUPPLY:

We impose the following criteria on customers we supply in order to maintain our brand image.

If selling online their website meets a minimum standard in terms of quality and clarity of proposition.
That our goods are not to be resold on third party websites such as ebay or Amazon.
We require our customers “bricks and mortar” premises are appropriate to the selling and display of our products.

In the event of non compliance of the above in accordance with our terms and conditions we reserve the right to not supply 


MINIMUM ORDER QUANTITY

All products have a minimum order quantity as shown next to the item. Products can only be ordered in multiples of the minimum quantity. If you add a quantity to the basket that is not within that criteria a message will appear asking you to correct before proceeding. Break price (discounted price) applies when selecting a higher quantity. This quantity is individual to each product and is clearly stated.

AVAILABILITY

The website is updated in real time for stock availability. While every effort is made to have stock of popular lines, occasionally an item may be out of stock due to demand. If there is a long delay between placing of an order and payment then this could affect availability

DESCRIPTION

Descriptions are based on our own interpretation, as are names of ranges. If you click on a product you will be able to see it in greater detail and where possible, measurements. All product images are taken in-house and are of the actual products. However, due to various screen limitations and personal PC settings, there may be slight colour variation. It is also possible that further deliveries of stock may vary in colour, assortment and packaging. If this occurs we will try to inform you when you place your order and update our pictures to reflect changes.

IMAGES

Existing customers may use and download our " cut out " white background  images via the " download high res images function in the my account section once logged in.

Unauthorised downloading, copying of our lifestyle images is considered a breach of copyright as determined in our terms and conditions. 

Legal action will ensue where necessary.

 

PRICE

Prices are based on the country of delivery:

-United Kingdom and rest of the world - all prices quoted in £ sterling, excluding VAT

- Europe (Euro currency countries) - if you are based in a € Euro currency country only, prices are based in € and payments made in €

PAYMENT

Credit and debit cards - all major credit and debit cards accepted (with the exception of American Express)

Bacs Bank transfer

DELIVERY

Please click HERE for full delivery details.

 

 

WHOLESALE TRADE

Become a stockist of our wonderful range of gift and homeware. Please register for full access to our site including:

  • Online ordering (live stock)
  • Store your contact and invoice information
  • Add delivery branches
  • Invoice history
  • Order tracking

PUBLIC

 

This is a wholesale / trade website.

If you would like to buy this product online please go to our retail website

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