We are committed to giving each and every customer the best service we can, whether you stock one or one hundred Rex London products. EU customers can order from Rex London with confidence, and we guarantee:
- No tariffs
- No import VAT
- No customs fees
This is possible because, while all orders are still packed in the UK (so you have access to as much stock as possible), they are all imported into the EU by our Belgian company, Rex London BV. That means that by the time the courier picks up your order in Belgium, the goods are completely free to move around the EU. Further information is given below, and the delivery charges can be found on our delivery page.
EU business information
We have set up a company based in Belgium, Rex London BV. It is wholly owned and managed by our UK company, and your contacts will be the same. Please expect the details of this company to appear on invoices:
Company Name: Rex London BV
Address: Groenweg 17, 9320 Aalst, België
Reg no: 0765.413.142
VAT no: BE0765413142
We estimate a total transit time of up to two weeks for most EU orders. That includes time for us to pack it, move it to Europe and do the customs clearance, and then deliver it to you. Since the goods are customs cleared before being picked up by the final carrier, they will not get stuck in customs. We are investigating further measures we can take to reduce the delivery time in future.
As you will receive your orders from Rex London BV, you will be ordering from an EU-based business. That means:
- If you are VAT registered in any EU country (apart from Belgium), and you give us your VAT number, you will not have to pay VAT on your order as it will be classed as an intra-community supply
- If you are based in Belgium, the home of Rex London BV, you will need to pay Belgian VAT at 21%, just like if you were ordering from any other domestic supplier
- If you are based anywhere else in Europe, but are not VAT registered, you will need to pay VAT at 21%
Tariffs and customs fees
Any applicable tariffs and customs clearance fees will be paid by us when the goods move from the UK into the EU. There will be nothing extra to pay for any of our customers.
EU customers will not need to be registered with an EORI number to buy from us. That is because when goods enter the EU the ‘importer of record’ will be Rex London BV, and we have our own EORI number to use. That means there is no import liability on our customers at all.
If you have any further questions about ordering from Rex London, please do get in touch with our trade team on firstname.lastname@example.org.
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- Online ordering (live stock)
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- Add delivery branches
- Invoice history
- Order tracking
This is a wholesale / trade website.
If you would like to buy this product online please go to our retail website.
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